What are Community Projects about?
Creators present new, ambitious video projects directly to their audience, who can then financially support these ideas. If you are interested, jump in and support your favorite creator or project, choose from unique tiers with special perks, and help projects hit stretch goals for additional exciting content!For Viewers
Support Exciting Projects
- Discover creative projects from your favorite creators.
- Choose tiers and rewards that appeal to you.
- Help bring new ideas and exclusive content to life that might otherwise not be financially viable.
For Creators
Launch Your Own Project
- Clearly define your funding goal and project details.
- Create tiers with custom rewards and perks.
- Set stretch goals for additional content and project enhancements.
- Finance ambitious projects ahead of time, significantly reducing your financial risk when creating new content.
What are community projects?
Community projects are a way for creators to present new, ambitious video projects directly to their audience, who can then financially support these ideas. If you are interested, jump in and support your favorite creator or project, choose from unique tiers with special perks, and help projects hit stretch goals for additional exciting content!
Is it safe to back a community project?
Yes, community projects are a safe way to support creators. All projects are reviewed by site staff before they can be published, and creators are required to provide clear information about their projects, including goals, timelines, and what they plan to deliver. However, as with any creative effort, there is always some risk involved. Projects may face challenges or delays, and it’s important to understand that backing a project is different from making a purchase. You are supporting the creative process and helping bring new ideas to life.
What happens if a project doesn’t reach its funding goal?
If a project does not reach its funding goal by the deadline, it will not be funded. It is "all or nothing". If you backed such a project, your money will be returned to your site wallet automatically. You can spend it on other projects, buy existing content, or withdraw it to your bank account (if you have monetization enabled).
What if a project goes over its funding goal?
If a project exceeds its funding goal, the creator will receive the additional funds, which can be used to enhance the project or fund additional content. Creators may set stretch goals to provide additional perks or content if the project is overfunded. This allows backers to contribute even more to the project and receive additional rewards.
Can I cancel my backing?
Yes, you can cancel your backing at any time before the project reaches its funding goal. To do so, open a support ticket and request cancellation.
At what point does the creator receive the funds?
The creator receives the funds only if the project reaches its funding goal before the deadline. If the project is successfully funded, the funds will be transferred to the creator’s site wallet when the finished project is delivered. Under special circumstances, the creator may receive a portion of the funds earlier, such as to cover initial production costs. This is at the discretion of site staff and must be requested through a support ticket.
When will I receive my rewards?
The timeline for receiving rewards varies by project and is outlined in the project description. Creators are expected to provide clear timelines for when backers can expect to receive their rewards. Generally, rewards are delivered after the project is successfully funded and the creator has completed the project. This may take several weeks or months, depending on the complexity of the project and the rewards offered. Creators should keep backers informed of any delays or changes to the timeline.
Some perks might deliver after the main project is delivered, such as exclusive behind-the-scenes content, additional videos, or other rewards that are part of the project’s stretch goals. These will be delivered as soon as they are ready, and the creator will communicate with backers about the delivery timeline.
What happens if a project is canceled or fails to deliver?
If a project is canceled or fails to deliver, backers will receive a full refund of their contributions to their site wallets. Creators are expected to communicate any issues or changes to their projects promptly and transparently. If a project is canceled, the creator should provide a clear explanation and any relevant updates to backers.
Can I support a project anonymously?
Your contribution to a project is visible to the creator, but is otherwise anonymous. The creator will see your username and the amount you contributed, but your identity will not be publicly disclosed. This allows you to support projects without revealing your personal information to other backers or the public.
I have questions about a specific project.
If you have questions about a specific project, you can contact the creator directly through the project page. Each project has a comment section where you can ask questions or leave feedback. The creator is encouraged to respond to questions and provide updates on the project’s progress. If you have further questions or concerns, you can also message the creator directly, or reach out to site support for assistance.